Refund Policy

If you are not satisfied with your Bulldog garden tools, you may return unused product in original condition within 45 days of purchase.

Prior to returning any product, please e-mail us with your name, order number and your reason for the return. 

Email Address:  sales@rlarson.com

Here is the address to send them to:

Bulldog Tools
Attn: Returns
3450 Third Street - 3B
San Francisco, CA 94124

We will refund the product price in full upon receipt into our warehouse.  

Please note that it may take 2-3 weeks to process returns and apply the refund to your credit card.

If you would like to exchange items, please return the original product for a refund using the directions above, and re-order the product you would like.


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.